EFAP therapists provide support for a variety of concerns through a series of email exchanges that occur over an agreed upon period of time. Therapists are senior-level, and email exchanges take place over a confidential and secured email service.
This service is asynchronous (not real-time chat or instant messaging). Receiving support in this way allows time between exchanges to think about concerns and responses more deeply, and provides a copy of the conversation for later reflection.
If you are interested in accessing eCounselling services, click here or call our office at 604-872-4929 or 1-800-505-4929 or for more information.